Where To Get Your PlayStation 5 Or Xbox Series X/S Repaired In Australia - Kotaku Australia

When gaming consoles break, so does your heart — but it’s not the end of the world if they do.

While the PlayStation 5 and Xbox Series X/S have been out for just 9 months, you may already be having issues.

If you’re in a pinch and you need a quick repair, there are plenty of places in Australia you can go.

Given we’re less than a year on from the release of both the PlayStation 5 and the Xbox Series X/S, your console repair should still be covered by Sony and Microsoft’s respective warranties.

For any hardware or software faults with your consoles, you should first contact either Sony or Microsoft to assess whether it can be sent away and repaired for free.

Your Xbox Series X/S is automatically covered by a one year warranty from Microsoft.

To kick off a repair, you’ll need to have your console registered (i.e. have an Xbox account) and then select which of your consoles need repair via Microsoft’s repair hub.

You will need to have your serial number handy, but once you enter this the website will indicate how long your warranty lasts and whether your console is covered.

From there, you’ll need to fill out a fault form and send your console to Microsoft for repairs.

You won’t have to pay for the repair if it’s in warranty, but you may have to pay shipping fees.

All PlayStation 5 consoles are automatically covered by a one year warranty at Sony.

You’ll need to know your console’s product model and have proof of purchase, but once you fill out these details you’ll be able to send your console off for repair.

If you can’t send your console to either Sony or Microsoft, you should contact the retailer who sold you the product.

you may have caused damage to the console yourself or it’s out of warranty, you’ll need to contact a repairer and pay a fee.

Currently, it appears no major Australian retailer offers PlayStation 5 or Xbox Series X/S repairs — but it can’t hurt to pop in and ask.

For now, most major faults will be covered by service warranties and the Australian Consumer Law, so you shouldn’t have to pay out of pocket for your PlayStation 5 or Xbox Series X repair.