Earwax in AirPods, or a fault? New Apple tool will find out. - 9to5Mac

When a customer comes into an Apple Store to report faulty AirPods, one of the possibilities is a build-up of earwax in the AirPods.

To make it less icky to do so, Apple is rolling out a new test tool to Apple Stores ….

Apple is rolling out a proper audio test tool for AirPods 1 and 2!

New phone holder with AirPod attachments pointing AirPods at phones mic.

Works similar to existing iPhone Audio test in principle.

A source has confirmed to iMore that these kits have been rolling out to Apple stores over the last day or so and that Fudge is spot on with regards to their functionality.

The testing kit consists of a simple tray to hold your iPhone and AirPods, pointing your AirPods directly at your phone’s microphone!

the AirPods will then play audio and a test can determine what might be causing audio issues with AirPods.

As Fudge notes, the tool will allow Apple technicians to test AirPods without having to get too close and personal with headphones that spend extended periods of time inside customers’ ears and might just be full of wax. .

He’s known for his op-eds and diary pieces, exploring his experience of Apple products over time, for a more rounded review