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Europeans gain access to Apple parts, manuals in Self Service Repair program

Europeans gain access to Apple parts, manuals in Self Service Repair program

Europeans gain access to Apple parts, manuals in Self Service Repair program
Dec 06, 2022 35 secs

As of Tuesday, Apple's Self Service Repair program is now available in eight European countries.

The program allows individual customers to purchase the same repair manuals, parts, and tools that Apple uses to perform repairs.

Apple claims that each part "is designed and engineered for each product and goes through extensive testing to ensure the highest quality, safety, and reliability" and that they are offered to users at the same price that Apple's authorized repair providers pay.

Historically, Apple only supported repairs that were done either at an Apple Store or a repair shop that was part of the company's network of tightly controlled authorized repair providers.

The company argued that this was partly to protect customers from bad repairs or other problems caused by unauthorized repair techs.

The Self Service Repair program puts repairs in the hands of savvy customers, but it also maintains Apple's cut.

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