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Apple Accused of False Marketing and Fraud Over M1 MacBook Display Issues - MacRumors

Apple Accused of False Marketing and Fraud Over M1 MacBook Display Issues - MacRumors

Apple Accused of False Marketing and Fraud Over M1 MacBook Display Issues - MacRumors
Sep 15, 2021 1 min, 15 secs

Apple is facing a new class-action lawsuit in the United States that accuses it of false or deceptive marketing for the M1-powered MacBook Pro and MacBook Air, fraudulent business practices, misconduct in customer support, and violation of consumer law.

The lawsuit, filed this week in the Northern District of California, represents Apple customers across the United States who have faced hardware defects in their M1 MacBook Pro and ‌MacBook Air‌.

The lawsuit accuses the Cupertino tech giant of falsely advertising the 13-inch displays in the MacBook Pro and ‌MacBook Air‌ as "premium [in] quality, reliability, and durability," despite Apple allegedly knowing the opposite.

Apple is accused in the lawsuit of purposely deceiving customers by extolling the quality of the displays in the MacBook Pro and ‌MacBook Air‌.

"To ensure durability, we assessed the 13-inch ‌MacBook Air‌ in our Reliability Testing Lab, using rigorous testing methods that simulate customers' experiences," the lawsuit quotes Apple as saying as further documentation that the company was aware of the defect.

As a result, the suit accuses Apple of further business misconduct by placing users in a never-ending loop of faulty displays, leading to costly repairs and then "equally defective replacements.".

The suit provides Apple 30 days, as of August 30, to address the customers and the alleged screen defect.

Though, the collective monetary damages from Apple customers who experienced the aforementioned screen defect is more than $5 million, excluding ill-gotten earnings and punitive damages caused by Apple's "deceptive practices.".

Summarized by 365NEWSX ROBOTS

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