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Disney CEO explains why it's safe to go back to Disney World - CNN

Disney CEO explains why it's safe to go back to Disney World - CNN

Disney CEO explains why it's safe to go back to Disney World - CNN
May 28, 2020 2 mins, 18 secs

Disney (DIS) CEO Bob Chapek believes so.

The Disney resort located in Orlando, Florida plans to reopen on July 11 for its Magic Kingdom and Animal Kingdom parks and July 15 for EPCOT and Hollywood Studios, the company said on Wednesday.

So that when a guest comes in we can continue the trust that guests have always had with the Walt Disney company and enjoy the parks so they can make those magical memories that last a lifetime.

What will the parks look like under the new health guidelines?

Well, the first thing that's going look different is that our cast and guests will both have masks on, and that's obviously something that we're not accustomed to in the parks.

And I think that's really going to be part of the contract of coming to Walt Disney World in any capacity.

So our industrial engineers have been busy over the last few months, trying to figure out what that would look like, and the capacity that we're going to open up with is actually slightly below where we really think we can reside with that six feet.

Obviously it's not profitable to operate a theme park at a limited capacity.

We just won't necessarily be operating in full capacity.

You've opened Shanghai, and now you're planning on opening Walt Disney World in Orlando.

How do you balance those risks?

That essentially is the million dollar question I think all municipalities as well as people that operate theme parks as large as Disney theme parks have to deal with.

To some extent, there's a trust that's built up in the Walt Disney Company that we'll operate responsibly when we do decide to open up.

We've got so many layers that we believe that we can open up responsibly even though there is still a risk out there and it's up to everybody to evaluate that risk given their own personal situation.

Is Disney prepared to close down again if there is a significant second wave later this year?

One of the reasons why we're moving so slowly, so deliberately and so cautiously, is that we hope to avoid that type of situation, and we think by moving very cautiously and deliberately, that we can mitigate the chances of that happening.

The last three months have been unprecedented to the world, but also to Disney World.

If we speak to each other next year, what do you hope we're talking about?

I think we're going to be talking about the vibrant recovery of the travel business, the vibrant return of passionate guests to Disney experiences around the world and restoration of the magic that everybody wants so much.

When the park reopens, what's the first ride you're going on?

First ride that I'm going to go on?

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