Hospitals charge huge 'trauma' fees to treat people with minor injuries - CNN

Those cases accounted for more than a quarter of all the state's trauma team activations that year and were more than double the number of similar cases in 2014, according to an all-payer database of hospital claims kept by Florida's Agency for Health Care Administration.

While false alarms are to be expected, such frequent charges for little if any treatment suggest some hospitals see the alerts as much as a money spigot as a clinical emergency tool, claims consultants say.

"Some hospitals are using it as a revenue generator," Tami Rockholt, a registered nurse and medical claims consultant who appeared as an expert witness in the Sutter Health car-accident trial, said in an interview.

The idea is that life-threatening injuries need immediate attention and that designated trauma centers should be able to recoup the cost of having a team ready — even if it never swings into action.

Those fees, which can exceed $50,000 per patient, are billed on top of what hospitals charge for emergency medical care.

"We do see quite a bit of non-appropriate trauma charges — more than you'd see five years ago," said Pat Palmer, co-founder of Beacon Healthcare Costs Illuminated, which analyzes thousands of bills for insurers and patients.

At one Florida facility, Broward Health Medical Center, there were 1,285 trauma activation cases in 2019 with no admission — almost equal to the number that led to admissions.

"Trauma alerts are activated by EMS [first responders with emergency medical services], not hospitals, and we respond accordingly when EMS activates a trauma alert from the field," said Jennifer Smith, a Broward Health spokesperson.

Florida regulations allow hospitals themselves to declare an "in-hospital trauma alert" for "patients not identified as a trauma alert" in the field, according to standards published by the Florida Department of Health.

At some hospitals, few patients whose cases generate trauma alerts are treated and released the same day.

At Regions Hospital, a Level I trauma center in St.

He prescribed Tylenol with hydrocodone for pain.

"If someone is not going to bleed out, or their heart is not going to stop, or they're not going to quit breathing in the next 30 minutes, they probably do not need a trauma team," Rockholt said in her testimony.

Like other California hospitals with trauma center designations, Sutter Health Memorial Medical Center follows "county-designated criteria" for calling an activation, said Sutter spokesperson Liz Madison: "The goal is to remain in position to address trauma cases at all times — even in the events where a patient is determined healthy enough to be treated and released on the same day."

Trauma centers regularly review and revise their rules for trauma team activation, said Dr.

Hundreds of other hospitals have Level III or Level IV trauma centers, which can treat less severe injuries and also bill for trauma team activation, although often at lower rates.

Emergency surgeons say they walk a narrow path between being too cautious and activating a team unnecessarily (known as "overtriage") and endangering patients by failing to call a team when severe injuries are not obvious.

Often "we don't know if patients are seriously injured in the field," said Dr.

But the trade-off is optimizing survival."

At Oregon Health & Science, 24% of patients treated under trauma alerts over 12 months ending this spring were not admitted, Schreiber said.

"If this number gets much lower, you could put patients who need activation at risk if they are not activated," he said.

On the other hand, rising numbers of trauma centers and fees boost health care costs.