Lawmakers have some questions for Live Nation's CEO after Ticketmaster bungled the recent sale of Taylor Swift tour tickets.
The House Energy and Commerce Committee penned a letter to Michael Rapino Tuesday asking the executive to clarify Live Nation's ticketing process for the Eras tour and provide a list of actions the company will take to ensure consumers will have better access to live entertainment in the future.
The committee also requested that Rapino provide insights into Ticketmaster's additional fees, insider reserves, dynamic pricing, restrictions on transferability of tickets, its verified fan program and scalping by bots and other scammers.
The committee noted in its letter that there is legislation is in place to address anti-consumer practices and that Ticketmaster could be slapped with fines if it "knowingly sold tickets that were improperly purchased" by automated processes.
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