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Ticketmaster’s Taylor Swift chaos triggers US Senate antitrust hearing - The Guardian

Ticketmaster’s Taylor Swift chaos triggers US Senate antitrust hearing - The Guardian

Ticketmaster’s Taylor Swift chaos triggers US Senate antitrust hearing - The Guardian
Nov 24, 2022 41 secs

Tickemaster’s parent company, Live Nation, has blamed presale problems for Swift’s Eras tour – the pop superstar’s first US tour in five years – on “unprecedented demand” and an effort to keep out bots run by ticket scalpers.

After registered fans struggled with glitches for hours to get tickets in the presale, and tickets quickly began appearing for resale for as much as US$22,700 (£19,100, A$33,500), Ticketmaster cancelled sales to the general public.

The chaos attracted the attention of US politicians, many of whom have voiced concerns about how dominant Ticketmaster has become after it merged with the entertainment company Live Nation in 2010.

“Ticketmaster has a significant share of the primary ticketing services market because of the large gap that exists between the quality of the Ticketmaster system and the next best primary ticketing system,” the company said


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