The fans collective are suing the company for “fraud, price-fixing, and antitrust violations,” accusing it of “intentional deception” that allowed scalpers to buy most of the tickets.
Ticketmaster apologized to Swift and fans after the presale, blaming an overwhelming surge and bot attacks for creating a massive demand
Swift claimed she was “assured” Ticketmaster could handle the expected high demand for tickets
Ticketmaster claimed that more than 3.5 million people registered for the presale, the largest registration in history
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