Users say that HBO Max, which costs $15 a month, has been broken for a week - The A.V. Club

HBO Max, ostensibly the streaming service with the best library, can’t get its tech together.

It’s been days, and the streaming service that would love nothing more than for you to cuddle up and watch The Conjuring: The Devil Made Me Do It still can’t get the devil to fix their platform.

Strangely enough, HBO Max’s customer service Twitter account acknowledged the issue on June 4.

They wrote to a Twitter user, “We’re aware of this issue with our app on Apple TV and our team is working to find a solution as quickly as possible?

Yesterday, the site’s editor-in-chief tweeted about the issue to HBO Max’s executive vice president and general manager Andy Forssell, who tweeted, “First priority is to deliver for users in addressing the issues, but in parallel we will also dive deep into that question.” As of now, though, the company is still charging users for an app that won’t let you rewind, say, that scene from Dumb & Dumber where Harry has diarrhea