Americans Want At-Home Delivery, Won’t Settle for Delays: Survey

More than three-fourths of consumers said they want their purchases to come right to their doorsteps, according to the Accenture Holiday Shopping Survey released Thursday.

Just 11% of shoppers would choose the second-most popular choice, picking up at a local store, with even fewer interested in curbside collection or lockers.

“There’s the convenience factor,” Jill Standish, a senior managing director of Accenture and head of the global retail practice, said in an interview.